Based on public reviews and response behavior.
100 reviews over 1,467 days (about 2.1 per month). Busiest month: 6% of reviews. Languages: en 98%, fr 1%, ja 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
65.4
Industry average 61.8
3.6 above average
Rating
4.90
Industry average 4.15
0.75 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 5% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 80 mentions with a sentiment score of 94.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.90 stars is 0.8 above the Software & Web Services average of 4.1. Show the rating where prospects decide: product pages, checkout, e-mail footers.
Included in the full report
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