Customereye

Buckwholesale

General Retail & Marketplaces • United Statesbuckwholesale.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#171of 359
Top 48% · Upper Half
#1 (best)#359 (worst)
#169Peer
#170Peer
#171This company
#172Peer
#173Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative15%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.6%
Product Quality
23.3%
Response Speed
18.4%
Pricing
10.2%
Loyalty
8.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 1.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
4.7%
3
1.5%
2
1.2%
1
2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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