Customereye

Browns Shoes

Apparel & Fashionbrownsshoes.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

194 reviews over 94 days (about 63 per month). Busiest month: 44% of reviews. Languages: en 83%, fr 17%.

Overall Score

50/100
Short observation window (94 days)
−10.7 vs. last month4.92 ★ average rating · 194 reviews
50/100 from 194 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

49.7

Industry average 63.1

13.4 below average

Rating

4.92

Industry average 4.25

0.67 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1586of 1888 ranked in Apparel & Fashion
Top 84% · Bottom Tierup 534 from last month
#1 (best)#1888 (worst)
#1584Peer
#1585Peer
#1586This company
#1587Peer
#1588Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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