Customereye

Bromodding

Gaming & Esports • United Statesbromodding.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

50/100
4.71 ★ average rating · 508 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#165of 259
Top 64% · Mid Pack
#1 (best)#259 (worst)
#163Peer
#164Peer
#165This company
#166Peer
#167Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 474 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.4%
Response Speed
16.3%
Loyalty
14.6%
Delivery Shipping
14.5%
Pricing
13.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 6.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
82.7%
4
12.8%
3
0.4%
2
1.4%
1
2.8%

Based on 508 analyzed reviews. Sentiment is slipping: 57.1% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis