Customereye

WowCarry

Gaming & Esports • United Kingdomwww.wowcarry.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

55/100
−9.1 vs. last month4.82 ★ average rating · 544 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#94of 259
Top 36% · Upper Half
#1 (best)#259 (worst)
#92Peer
#93Peer
#94This company
#95Peer
#96Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering April 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 524 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.4%
Response Speed
18.2%
Loyalty
17.2%
Product Quality
15.7%
Onboarding
5.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
94.5%
4
0.9%
3
0.4%
2
0.6%
1
3.7%

Based on 544 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis