Based on public reviews and response behavior.
200 reviews over 85 days (about 72 per month). Busiest month: 36% of reviews. Languages: en 100%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
17.7
Industry average 60.8
43.1 below average
Rating
1.19
Industry average 4.09
2.90 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 81% negative
Covering October 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 81% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.398 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 17.7 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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