Customereye

Cloudflare

Software & Web Servicescloudflare.com

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 296 days (about 20 per month). Busiest month: 14% of reviews. Languages: en 86%, de 7%, fr 3%.

Overall Score

18/100
+8.3 vs. last month1.44 ★ average rating · 194 reviews
18/100 from 194 reviews over 11 months, moderate confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score18.0vs 56.538.5Rating1.44vs 4.012.57Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#1082of 1089 ranked in Software & Web Services
Top 99% · Bottom Tier
#1 (best)#1089 (worst)
#1080Peer
#1081Peer
#1082This company
#1083Peer
#1084Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

17% of reviews positive, 83% negative

17%
positive
  • Positive17%
  • Neutral1%
  • Negative83%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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