Customereye

bravebooks.com

Media & Content • United Statesbravebooks.com

Review data last updated .

Based on public reviews and response behavior.

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192 reviews over 287 days (about 20 per month). Busiest month: 33% of reviews. Languages: en 99%, unknown 1%.

Overall Score

71/100
−8.9 vs. last month4.45 ★ average rating · 192 reviews
71/100 from 192 reviews over 11 months, moderate confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

70.9

Industry average 60.5

10.5 above average

Rating

4.45

Industry average 4.02

0.43 above average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#228of 776 ranked in Media & Content
Top 29% · Upper Halfdown 48 from last month
#1 (best)#776 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 13% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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