Customereye

Brand New Bathrooms

Home & Livingbrandnewbathrooms.co.uk

Review data last updated .

Based on public reviews and response behavior.

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61 reviews over 877 days (about 2.1 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

76/100
+8.3 vs. last month4.84 ★ average rating · 61 reviews
76/100 from 61 reviews over 11 months, limited confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,831 ranked companies · benchmark 22 Oct 2026

Score

75.5

Industry average 67.9

7.6 above average

Rating

4.84

Industry average 4.44

0.40 above average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2177of 6831 ranked in Home & Living
Top 32% · Upper Halfup 2040 from last month
#1 (best)#6831 (worst)
#2175Peer
#2176Peer
#2177This company
#2178Peer
#2179Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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