Customereye

Brainable

Entertainment & Events • Canadabrainable.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

37/100
+33.3 vs. last month3.42 ★ average rating · 577 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#281of 322
Top 87% · Bottom Tier
#1 (best)#322 (worst)
#279Peer
#280Peer
#281This company
#282Peer
#283Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 47% negative

50%
positive
  • Positive50%
  • Neutral4%
  • Negative47%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
15.8%
Customer Support
14.3%
Communication
13.2%
Loyalty
12.3%
Product Quality
10.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 15.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 52.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
39.2%
4
17.3%
3
13.5%
2
5.9%
1
24.1%

Based on 577 analyzed reviews. Sentiment is improving: 85.7% of reviews in the last three months were positive, compared with 52.4% in the three months before that.

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