Customereye

Kidzania London

Entertainment & Eventskidzania.co.uk

Review data last updated .

Based on public reviews and response behavior.

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75 reviews over 3,925 days (about 0.6 per month). Busiest month: 8% of reviews. Languages: en 99%, ms 1%.

Overall Score

37/100
2.13 ★ average rating · 75 reviews
37/100 from 75 reviews over 11 months, limited confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

37.4

Industry average 60.8

23.4 below average

Rating

2.13

Industry average 4.11

1.98 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1056of 1189 ranked in Entertainment & Events
Top 89% · Bottom Tier
#1 (best)#1189 (worst)
#1054Peer
#1055Peer
#1056This company
#1057Peer
#1058Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral1%
  • Negative43%

Sentiment Balance

Covering October 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Problem Resolution
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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