Based on public reviews and response behavior.
996 reviews over 543 days (about 56 per month). Busiest month: 8% of reviews. Languages: en 91%, unknown 7%, fr 1%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
73.0
Industry average 66.1
6.9 above average
Rating
4.67
Industry average 4.34
0.33 above average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering July 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 22% negative and 4% neutral.
Share of theme mentions
Themes extracted from 996 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.230). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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