Based on public reviews and response behavior.
71 reviews over 2,042 days (about 1.1 per month). Busiest month: 47% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
48.5
Industry average 63.9
15.4 below average
Rating
4.21
Industry average 4.22
in line with average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering November 2025 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 71 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.248 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.5 sits in the bottom quarter of about 3,600 ranked Finance & Insurance companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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