Customereye

XCover.com

Finance & Insurancexcover.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 3 days (about 1999 per month). Busiest month: 95% of reviews — one month dominates this sample. Languages: en 76%, fr 10%, it 5%.

Overall Score

48/100
Short observation window (3 days)
4.46 ★ average rating · 197 reviews
48/100 from 197 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 95% of the reviews.

Finance & Insurance average: score 58.8, rating 4.12 stars, reply rate 41.4%, over 1,130 ranked companies · benchmark 21 Sept 2026

Score

48.4

Industry average 58.8

10.4 below average

Rating

4.46

Industry average 4.12

0.34 above average

Reply rate

Industry average 41.4%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#894of 1130 ranked in Finance & Insurance
Top 79% · Bottom Tier
#1 (best)#1130 (worst)
#892Peer
#893Peer
#894This company
#895Peer
#896Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering September 2026 — 187 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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