Customereye

Bluestone Mortgages

Lending & Consumer Financebluestonemortgages.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 287 days (about 21 per month). Busiest month: 38% of reviews. Languages: en 100%.

Overall Score

76/100
4.76 ★ average rating · 199 reviews
76/100 from 199 reviews over 7 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

76.3

Industry average 65.5

10.8 above average

Rating

4.76

Industry average 4.43

0.33 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#255of 1142 ranked in Lending & Consumer Finance
Top 22% · Top Tier
#1 (best)#1142 (worst)
#253Peer
#254Peer
#255This company
#256Peer
#257Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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