Customereye

BlueNotary

Legal & Compliance • United Statesbluenotary.us

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−7.7 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#51of 101
Top 50% · Mid Pack
#1 (best)#101 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering October 2024 — 25 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 16% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
26.5%
Customer Support
22.4%
Product Quality
15.2%
Response Speed
14.7%
Loyalty
10.1%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.5%
4
3.3%
3
0.8%
2
0.7%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.3% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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