Based on public reviews and response behavior.
82 reviews over 758 days (about 3.3 per month). Busiest month: 29% of reviews. Languages: es 63%, en 35%, sn 1%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026
Score
42.1
Industry average 59.0
16.9 below average
Rating
4.11
Industry average 4.16
0.05 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Reviews are mostly in Spanish
Share of theme mentions
Themes extracted from 82 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.438 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.609). Review the worst months in the trend data to identify specific operational or product issues.
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