Customereye

Bjorgk

Beauty & Wellness • United Kingdombjorgk.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+8.3 vs. last month4.10 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#100of 351
Top 28% · Upper Half
#1 (best)#351 (worst)
#98Peer
#99Peer
#100This company
#101Peer
#102Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.3%
Product Quality
15.7%
Pricing
13.7%
Loyalty
12.5%
Customer Support
11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 22.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
65.8%
4
13.0%
3
2.5%
2
3.0%
1
15.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 80.6% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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