Based on public reviews and response behavior.
100 reviews over 1,072 days (about 2.8 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026
Score
59.6
Industry average 66.5
6.9 below average
Rating
4.17
Industry average 4.45
0.28 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 33% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,081 ranked companies in Home & Living (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 72% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 80.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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