Based on public reviews and response behavior.
66 days of reviews, with a steady monthly review flow. Busiest month: 45% of reviews. Languages: en 98%, unknown 3%.
Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.2%, over 1,157 ranked companies · benchmark 4 Nov 2026
Score
47.7
Industry average 66.0
18.3 below average
Rating
2.55
Industry average 4.34
1.79 below average
Reply rate
—
Industry average 45.2%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 60% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Professional Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.539 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.7 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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