Customereye

BestPet

Pet Products & Supplies • United Kingdombestpet.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

107 reviews over 4,028 days (about 0.8 per month). Busiest month: 39% of reviews. Languages: en 94%, ar 6%.

Overall Score

51/100
4.26 ★ average rating · 107 reviews
51/100 from 107 reviews over 4 months, moderate confidence.

Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026

Score

51.3

Industry average 63.3

12.0 below average

Rating

4.26

Industry average 4.23

0.03 above average

Reply rate

—

Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#913of 1132 ranked in Pet Products & Supplies
Top 81% · Bottom Tier
#1 (best)#1132 (worst)
#911Peer
#912Peer
#913This company
#914Peer
#915Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Loyalty
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Pet Products & Supplies