Benicee Shop

Home & Living • United Statesbenicee.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−31.2 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#215of 675

Top 32% · Upper Half

#1 (best)#675 (worst)

#213Peer

#214Peer

#215This company

#216Peer

#217Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering December 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.1%

Delivery Shipping

25.4%

Response Speed

13.4%

Loyalty

12.2%

Customer Support

9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 16.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.3%

4★

2.2%

3★

1.0%

2★

0.7%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 93.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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