Based on public reviews and response behavior.
600 reviews over 1,301 days (about 14 per month). Busiest month: 11% of reviews.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
58.6
Industry average 66.5
7.9 below average
Rating
4.87
Industry average 4.45
0.42 above average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 6% negative
Covering December 2024 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.107). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 26% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99