Customereye

Be Mindful

Healthcare & Medical • United Kingdombemindfulonline.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−25.0 vs. last month4.56 ★ average rating · 592 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#379of 615
Top 62% · Mid Pack
#1 (best)#615 (worst)
#377Peer
#378Peer
#379This company
#380Peer
#381Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.0%
Loyalty
18.7%
Product Quality
16.1%
Pricing
10.7%
Onboarding
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
66.6%
4
26.2%
3
4.6%
2
1.7%
1
1.0%

Based on 592 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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