Customereye

BeFibre

Software & Web Services • United Kingdombe-fibre.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 101 days (about 60 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

75/100
Short observation window (101 days)
+13.5 vs. last month3.22 ★ average rating · 200 reviews
75/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,155 ranked companies · benchmark 7 Oct 2026

Score

75.0

Industry average 59.5

15.5 above average

Rating

3.22

Industry average 4.07

0.85 below average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#351of 2155 ranked in Software & Web Services
Top 16% · Top Tierup 388 from last month
#1 (best)#2155 (worst)
#349Peer
#350Peer
#351This company
#352Peer
#353Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

59% of reviews positive, 42% negative

59%
positive
  • Positive59%
  • Neutral0%
  • Negative42%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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