Customereye

British Car Auctions

Automotive & Mobilitybca.co.uk

Review data last updated .

Based on public reviews and response behavior.

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117 reviews over 426 days (about 8.4 per month). Busiest month: 15% of reviews. Languages: en 97%, es 3%, nl 1%.

Overall Score

17/100
+20.0 vs. last month1.40 ★ average rating · 117 reviews
17/100 from 117 reviews over 14 months, moderate confidence.

Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.8%, over 2,618 ranked companies · benchmark 1 Nov 2026

Score

16.7

Industry average 62.3

45.6 below average

Rating

1.40

Industry average 4.13

2.73 below average

Reply rate

—

Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2579of 2618 ranked in Automotive & Mobility
Top 99% · Bottom Tierup 950 from last month
#1 (best)#2618 (worst)
#2577Peer
#2578Peer
#2579This company
#2580Peer
#2581Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 85% negative

14%
positive
  • Positive14%
  • Neutral1%
  • Negative85%

Sentiment Balance

Covering October 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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