Mex Rent A Car

Automotive & Mobility • United Statesmexrentacar.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

16/100

−9.7 vs. last month1.20 ★ average rating · 535 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#265of 265

Top 100% · Bottom Tier

#1 (best)#265 (worst)

#261Peer

#262Peer

#263Peer

#264Peer

#265This company

Overall Customer Sentiment

Below Average

20% of reviews positive, 80% negative

20%

positive

Positive20%
Neutral1%
Negative80%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 512 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

22.5%

Customer Support

15.4%

Loyalty

14.8%

Delivery Shipping

10.1%

Response Speed

9.9%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 22.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 80.3% across this company's analyzed reviews.
•20 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating

5★

3.9%

4★

0.7%

3★

0.4%

2★

0.9%

1★

94.0%

Based on 535 analyzed reviews. Sentiment is holding steady: 4.8% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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