Based on public reviews and response behavior.
100 reviews over 997 days (about 3 per month). Busiest month: 10% of reviews. Languages: en 100%.
Waste Management average: score 67.1, rating 4.48 stars, reply rate 47.4%, over 99 ranked companies · benchmark 17 Oct 2026
Score
58.7
Industry average 67.1
8.4 below average
Rating
4.95
Industry average 4.48
0.47 above average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Waste Management companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering December 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 99 ranked companies in Waste Management (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 58.7 sits in the bottom quarter of about 100 ranked Waste Management companies (25th percentile: 60, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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