BarzelLock

Construction & Industrial • United Statesbarzellock.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−15.6 vs. last month4.88 ★ average rating · 508 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#248of 404

Top 61% · Mid Pack

#1 (best)#404 (worst)

#246Peer

#247Peer

#248This company

#249Peer

#250Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 476 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.5%

Response Speed

17.3%

Customer Support

16.3%

Product Quality

15.4%

Loyalty

9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100

49/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.7%

4★

4.9%

3★

0.8%

2★

0.6%

1★

1.0%

Based on 508 analyzed reviews. Sentiment is slipping: 94.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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