Based on public reviews and response behavior.
100 reviews over 772 days (about 3.9 per month). Busiest month: 36% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,745 ranked companies · benchmark 12 Oct 2026
Score
68.4
Industry average 62.4
6.0 above average
Rating
4.82
Industry average 4.21
0.61 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,745 ranked companies in General Retail & Marketplaces (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.144). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 82 mentions with a sentiment score of 92.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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