Barber DTS

Professional Services • United Kingdombarberdts.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−7.7 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#243of 517

Top 47% · Upper Half

#1 (best)#517 (worst)

#241Peer

#242Peer

#243This company

#244Peer

#245Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%

positive

Positive78%
Neutral1%
Negative22%

Sentiment Balance

Covering October 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 25% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.7%

Product Quality

16.7%

Response Speed

16.1%

Customer Support

14.5%

Loyalty

12.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.0%

4★

6.2%

3★

2.8%

2★

1.7%

1★

6.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.5% of reviews in the last three months were positive, compared with 92.8% in the three months before that.

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