Based on public reviews and response behavior.
100 reviews over 717 days (about 4.3 per month). Busiest month: 17% of reviews. Languages: en 81%, de 11%, fr 6%.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 44.2%, over 203 ranked companies · benchmark 17 Oct 2026
Score
80.0
Industry average 68.3
11.7 above average
Rating
4.20
Industry average 4.43
0.23 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering October 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 203 ranked companies in Kids & Family (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.0 places the company in the top quarter of about 200 ranked Kids & Family companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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