Based on public reviews and response behavior.
200 reviews over 72 days (about 85 per month). Busiest month: 41% of reviews. Languages: en 100%, fa 1%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
58.3
Industry average 60.5
2.2 below average
Rating
4.17
Industry average 4.27
0.10 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering September 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 30% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.801). Review the worst months in the trend data to identify specific operational or product issues.
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