Customereye

Ayan

Lending & Consumer Financeayan.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 166 days (about 37 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

95/100
Short observation window (166 days)
+11.6 vs. last month4.96 ★ average rating · 200 reviews
95/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 67.0, rating 4.44 stars, reply rate 47.7%, over 1,927 ranked companies · benchmark 16 Oct 2026

Score

95.1

Industry average 67.0

28.1 above average

Rating

4.96

Industry average 4.44

0.52 above average

Reply rate

—

Industry average 47.7%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#32of 1927 ranked in Lending & Consumer Finance
Top 2% · Top Tierup 378 from last month
#1 (best)#1927 (worst)
#30Peer
#31Peer
#32This company
#33Peer
#34Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering October 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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