Customereye

Averr Aglow

Cosmetics & Fragrance • United Statesaverraglow.com

Review data last updated .

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

65/100
−6.7 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#58of 191
Top 30% · Upper Half
#1 (best)#191 (worst)
#56Peer
#57Peer
#58This company
#59Peer
#60Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering February 2024 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
18.9%
Product Quality
17.7%
Customer Support
14.1%
Pricing
14.0%
Delivery Shipping
11.5%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • •Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • •8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5★
70.2%
4★
8.2%
3★
6.8%
2★
3.0%
1★
11.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 83.1% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis