Customereye

AVADA Commerce

Professional Services • United Statesavada.io

Review data last updated .

Based on public reviews and response behavior.

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1,001 reviews over 303 days (about 101 per month). Busiest month: 13% of reviews. Languages: en 80%, unknown 6%, fr 5%.

Overall Score

55/100
+2.4 vs. last month4.98 ★ average rating · 1,001 reviews
55/100 from 1,001 reviews over 10 months, high confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

54.5

Industry average 66.2

11.7 below average

Rating

4.98

Industry average 4.38

0.60 above average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1155of 1436 ranked in Professional Services
Top 80% · Bottom Tierup 28 from last month
#1 (best)#1436 (worst)
#1153Peer
#1154Peer
#1155This company
#1156Peer
#1157Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering July 2026 — 34 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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