Customereye

Auto Tool World

Construction & Industrialautotoolworld.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 94 days (about 32 per month). Busiest month: 38% of reviews. Languages: en 98%, unknown 2%.

Overall Score

58/100
Short observation window (94 days)
+0.8 vs. last month4.45 ★ average rating · 100 reviews
58/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026

Score

58.2

Industry average 68.2

10.0 below average

Rating

4.45

Industry average 4.53

0.08 below average

Reply rate

—

Industry average 46.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1228of 1644 ranked in Construction & Industrial
Top 75% · Mid Packdown 4 from last month
#1 (best)#1644 (worst)
#1226Peer
#1227Peer
#1228This company
#1229Peer
#1230Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering August 2026 — 36 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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