Auction Nation

General Retail & Marketplaces • United Statesauctionnation.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

39/100

+6.7 vs. last month3.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#323of 359

Top 90% · Bottom Tier

#1 (best)#359 (worst)

#321Peer

#322Peer

#323This company

#324Peer

#325Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 44% negative

55%

positive

Positive55%
Neutral1%
Negative44%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.1%

Loyalty

15.4%

Customer Support

14.9%

Response Speed

11.4%

Pricing

9.8%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 15.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 43.3% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

44.7%

4★

10.3%

3★

12.0%

2★

8.8%

1★

24.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 69.2% in the three months before that.

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