General Retail & Marketplaces • Australiaau.webuy.com
Review data last updated .
Based on public reviews and response behavior.
217 reviews over 3,078 days (about 2.1 per month). Busiest month: 46% of reviews. Languages: en 94%, unknown 6%, fr 1%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
47.6
Industry average 64.6
17.0 below average
Rating
3.89
Industry average 4.29
0.40 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 217 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 47.6 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 27% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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