Customereye

Arval UK

Automotive & Mobilityarval.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 155 days (about 39 per month). Busiest month: 27% of reviews. Languages: en 100%, it 1%.

Overall Score

78/100
Short observation window (155 days)
−1.3 vs. last month3.60 ★ average rating · 200 reviews
78/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026

Score

77.8

Industry average 62.0

15.8 above average

Rating

3.60

Industry average 4.26

0.66 below average

Reply rate

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Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#241of 1573 ranked in Automotive & Mobility
Top 15% · Top Tier
#1 (best)#1573 (worst)
#239Peer
#240Peer
#241This company
#242Peer
#243Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral3%
  • Negative34%

Sentiment Balance

Covering September 2026 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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