Based on public reviews and response behavior.
217 reviews over 55 days (about 120 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 95%, unknown 3%, fr 1%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
72.0
Industry average 65.6
6.4 above average
Rating
4.59
Industry average 4.46
0.13 above average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering August 2026 — 130 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 217 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 83% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 91.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.