Based on public reviews and response behavior.
200 reviews over 109 days (about 56 per month). Busiest month: 30% of reviews. Languages: en 98%, fr 1%, de 1%.
Hobbies & Arts average: score 64.2, rating 4.44 stars, reply rate 31.4%, over 2,646 ranked companies · benchmark 14 Oct 2026
Score
72.0
Industry average 64.2
7.8 above average
Rating
4.75
Industry average 4.44
0.31 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 7% negative and 2% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,646 ranked companies in Hobbies & Arts (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 129 mentions with a sentiment score of 87.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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