Customereye

Art3d

Home & Living • United Statesart3d.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−66.7 vs. last month4.52 ★ average rating · 585 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#400of 675
Top 59% · Mid Pack
#1 (best)#675 (worst)
#398Peer
#399Peer
#400This company
#401Peer
#402Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.7%
Product Quality
19.1%
Response Speed
14.7%
Loyalty
12.5%
Onboarding
11.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.6%
4
8.9%
3
4.3%
2
2.7%
1
5.5%

Based on 585 analyzed reviews. Sentiment is slipping: 88.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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