Customereye

Ardent Training

Schools & Academic Education • United Kingdomardent-training.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

62/100
−0.9 vs. last month4.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#64of 203
Top 32% · Upper Half
#1 (best)#203 (worst)
#62Peer
#63Peer
#64This company
#65Peer
#66Peer

Overall Customer Sentiment

Above Average

98% of reviews positive, 3% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering November 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.7%
Loyalty
17.0%
Product Quality
16.8%
Response Speed
12.3%
Onboarding
8.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 5.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.5%
4
1.2%
3
0.3%
2
0.0%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis