Customereye

AquaRest Outlet

Home & Living • United Statesaquarestoutlet.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
−37.5 vs. last month4.36 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#134of 675
Top 20% · Top Tier
#1 (best)#675 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.9%
Customer Support
16.7%
Product Quality
14.0%
Onboarding
12.9%
Response Speed
11.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
76.5%
4
7.0%
3
3.3%
2
2.5%
1
10.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.7% of reviews in the last three months were positive, compared with 91.4% in the three months before that.

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