Based on public reviews and response behavior.
200 reviews over 15 days (about 406 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.0%, over 1,154 ranked companies · benchmark 31 Oct 2026
Score
73.5
Industry average 66.0
7.5 above average
Rating
4.70
Industry average 4.34
0.36 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering October 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,154 ranked companies in Professional Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 145 mentions with a sentiment score of 85.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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