Based on public reviews and response behavior.
165 reviews over 372 days (about 14 per month). Busiest month: 19% of reviews. Languages: en 66%, de 14%, fr 12%.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
68.0
Industry average 63.4
4.6 above average
Rating
4.02
Industry average 4.26
0.24 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.
Share of theme mentions
Themes extracted from 165 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 99 mentions with a sentiment score of 72.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
