Based on public reviews and response behavior.
100 reviews over 1,421 days (about 2.1 per month). Busiest month: 45% of reviews. Languages: de 81%, en 19%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
11.1
Industry average 66.2
55.1 below average
Rating
2.52
Industry average 4.37
1.85 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 91% negative
Covering July 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 3% of reviews in this period, with 97% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Reviews are mostly in German
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.608 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 11.1 sits in the bottom quarter of about 2,300 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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