Customereye

Apex Hosting

Gaming & Esports • United Statesapexminecrafthosting.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

56/100
−5.9 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#82of 259
Top 32% · Upper Half
#1 (best)#259 (worst)
#80Peer
#81Peer
#82This company
#83Peer
#84Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2024 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
28.2%
Problem Resolution
14.9%
Response Speed
12.6%
Product Quality
12.4%
Loyalty
11.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • •Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • •9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
90.0%
4★
2.2%
3★
0.5%
2★
1.0%
1★
6.3%

Based on 600 analyzed reviews. Sentiment is improving: 95.3% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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