Based on public reviews and response behavior.
Among fully-analyzed Pet Products & Supplies companies
68% of reviews positive, 31% negative
Covering November 2023 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 44% negative and 3% neutral.
Showing 778 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Loyalty.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 797 analyzed reviews. Sentiment is holding steady: 33.3% of reviews in the last three months were positive, compared with 33.3% in the three months before that.
