Based on public reviews and response behavior.
113 reviews over 2,797 days (about 1.2 per month). Busiest month: 12% of reviews. Languages: en 96%, unknown 4%, fr 1%.
Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.0%, over 1,154 ranked companies · benchmark 31 Oct 2026
Score
73.7
Industry average 66.0
7.7 above average
Rating
4.68
Industry average 4.34
0.34 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 113 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,154 ranked companies in Professional Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 89% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 87.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
